FAQ

Are the masks suitable only for the beauty industry?

Our masks were designed with the beauty industry in mind (including such professions as hair stylists, cosmetologists, nail technicians, groomers etc.). However, given the protective properties of the filter, our masks are suitable for daily use in any environment with higher levels of particulate matter.

How efficient is the filter?

The filtration efficiency of our original FMF filter is estimated to last for approximately 30-40 working hours, depending on the type and intensity of work. If used frequently in extreme conditions, this duration may be reduced. In such cases monitor the state of the filter and replace it with a new one if necessary.

Does the filter protect against the fumes generated by keratin treatments?

The FMF filter is equipped with a layer of activated carbon which effectively neutralizes the fumes generated by keratin treatments such as formaldehyde, benzene, toluene, smoke and other gases.

What is the filter made of?

The filter consists of such materials as: 2x polypropylene, a layer of melt-blown non-woven fabric and a layer of activated carbon.

Does the mask come with a replaceable filter?

Yes. The Fancy Master Mask is designed in such a way to enable replacing the used filter with a new, compatible one.

Are filters designed by other companies compatible with the Fancy Master Mask?

No. Due to our original design, the base of the mask is compatible only with the filter that is manufactured by our company.

Does the mask come in different sizes?

The mask is available in SMALL and LARGE sizes.

Is the mask washable?

Do not machine wash the base of the mask. We recommend you hand wash it with a mild detergent.

Is the filter washable?

Absolutely not. A worn-out filter has to be replaced with a new one. Washing the filter might lead to reducing its filtering properties.

Can I iron the mask?

We do not recommend ironing the base of the mask. High temperature might damage the fabric.

What types of filters are available on sale?

Currently we offer one type of filter.

Is the mask effective against the virus?

Our brand was created with the beauty industry in mind and the hazards associated with this type of work. We cannot guarantee that the mask will protect you from breathing in the virus. Our mask effectively eliminates gases, fumes and particulate matter.

What is the estimated delivery time?

The estimated delivery time will not exceed 72 hours after the payment has been received.

Can I return the product after purchase?

Due to our concern for your safety, we do not accept returns and exchanges. Masks are hygienic articles. According to the Polish law (Article 38 Item 5 of Consumer Rights Act) they are not refundable. Please consider your purchase carefully before placing an order.